Senior PR Account Manager

Job description

WHO ARE WE?

A leading global communications agency, delivering next-level solutions for clients across industries. We help brands and organizations navigate complex communications landscapes, build impactful narratives, and foster meaningful connections with their audiences. Our team is driven by creativity, innovation, and a commitment to excellence.

WHO ARE WE LOOKING FOR?

We are seeking a dynamic and experienced Senior Account Manager with a strong background in public affairs and corporate communications. The ideal candidate will be a strategic thinker, a skilled relationship builder, and a proactive leader who can drive client success, inspire teams, and navigate the intersection of brand, policy, and public perception.

WHAT WILL YOU DO?CLIENT AND WORK

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  Lead accounts with multiple work streams and team members, as appropriate for size of account or office

  
  


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  Lead responsibilities for execution of multiple client programs, budgets, timelines, and plans

  
  


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  Mobilise diverse, integrated teams of specialists including media, digital, creative, and public affairs to deliver comprehensive client programming

  
  


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  Develop and execute public affairs strategies aligned with client business objectives to enhance brand reputation

  
  


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  Provide strategic counsel to senior leadership on public policy, regulatory challenges, and stakeholder engagement

  
  


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  Direct crisis communication efforts, safeguarding client reputations during critical incidents and public scrutiny

  
  


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  Proactively support and suggest improvements and new ideas to exceed client expectations by leveraging industry knowledge and experience

  
  


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  Complete and present quality work that exceeds client expectations

  
  


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  Establish interpersonal, lasting relationships with clients that transcend the scope of work

  
  

LEADERSHIP AND TALENT MANAGEMENT

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  Mentor, coach, and develop direct reports to deliver high performance while supporting personal and professional development goals

  
  


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  Manage a team of public affairs professionals, driving a culture of excellence and continuous improvement

  
  


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  Participate in the hiring process, partnering with hiring managers to interview and support onboarding

  
  


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  Create and support an inclusive team environment and consistently display behaviors that support integration

  
  


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  Build and lead productive relationships internally, with interagency teams, and a diverse array of agency colleagues

  
  


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  Participate in trainings to enhance cultural competency and the ability to lead, coach, and develop diverse teams

  
  


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  Actively participate in office or agency DEI initiatives to attract and retain diverse talent

  
  

GROWTH AND BUSINESS DEVELOPMENT

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  Participate in new business development, organic business growth efforts, and collaborate among practice areas in support of new business pitches

  
  


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  Launch high-impact public affairs initiatives, such as political campaigns and nonprofit programs, to drive public and media engagement

  
  


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  Develop relationships with clients and gain deep understanding of their business to spot organic growth opportunities and engage the right agency offering

  
  


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  Strengthen the ability to identify organic growth opportunities in current client assignments

  
  

BUSINESS ACUMEN

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  Manage programs and activities, allocating agency resources to match client budgets; demonstrate financial acumen in budgeting, billing, and staffing

  
  


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  Collaborate with project management to support development of staff plans, new scopes of work, and updates on scope management

  
  


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  Develop an editorial matrix to influence external stakeholders and shape public discourse on critical issues

  
  


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  Build understanding of agency offerings beyond own area of expertise

  
  

WHAT DO YOU NEED?

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  7-9 years of experience in account management, with a significant focus on public affairs and corporate communications

  
  


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  Proven track record of developing and executing successful public affairs strategies

  
  


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  Strong leadership and team management skills

  
  


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  Excellent client relationship management and strategic advisory capabilities

  
  


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  Ability to navigate complex policy and regulatory environments

  
  


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  Experience in crisis communication and reputation management

  
  


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  Exceptional written and verbal communication skills

  
  


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  A passion for storytelling, influencing public discourse, and driving impactful results

  
  

APPROX. YEARS OF EXPERIENCE

7-9 YEARS

Requirements

• Account Management


• Campaign Management


• Leadership


• Public Relations


• Stakeholder Management