Hyper-personalisation | Bizcommunity

News

Hyper-personalisation is the future of customer care

CRM

Hyper-personalisation is the future of customer care

29 Oct 2024

Personalised marketing in travel: Why knowing your audience matters

Marketing

Personalised marketing in travel: Why knowing your audience matters

Rachel Irvine 10 Oct 2024

Invibes inspires brands to ‘Rethink Possibilities’ with industry-specific advertising solutions

Advertising

Invibes inspires brands to ‘Rethink Possibilities’ with industry-specific advertising solutions

Issued by Invibes Advertising 9 Oct 2024

2024 Customer Experience Report: Key insights on SA businesses and consumer interactions

Research

2024 Customer Experience Report: Key insights on SA businesses and consumer interactions

Issued by Rogerwilco 3 Sep 2024

Image by Terry Levin @Bizcommunity.com. AI in Advertising is brought to you by the Association for Communication and Advertising. It examines AI and how it is changing the industry

AI in Advertising

AI in Advertising: AI - The most pressing challenge to the future of our industry

Jarred Cinman 30 Aug 2024

Empowering African retail with a data-driven approach

Retailers

Empowering African retail with a data-driven approach

Issued by The Hive Group 19 Aug 2024

$Source: The Bookmarks The IAB SA Bookmark Awards' winners have been announced with TBWA \ Hunt Lascaris being the big winner on the night$

IAB Bookmarks Awards

#Bookmarks2024: All the IAB SA Bookmark Awards 2024 winners

Danette Breitenbach 16 Aug 2024

Enhancing call centre hyper-personalisation with virtual agents

CRM

Enhancing call centre hyper-personalisation with virtual agents

Ryan Falkenberg 8 Aug 2024

(Image supplied)

IAB Bookmarks Awards

All the IAB 2024 Bookmark Awards' finalists

12 Jul 2024

AI campaigns to humour-driven engagement. Where are we going?

Advertising

AI campaigns to humour-driven engagement. Where are we going?

Issued by AAA School of Advertising 1 Jul 2024

Effie South Africa hosts dialogue on AI's impact on marketing effectiveness

Marketing

Effie South Africa hosts dialogue on AI's impact on marketing effectiveness

Issued by Association for Communication and Advertising 10 Jun 2024

Revealed: Winners of Everlytic’s You Mailed It Email Marketing Awards 2024

Marketing

Revealed: Winners of Everlytic’s You Mailed It Email Marketing Awards 2024

Daniella Graham, Issued by Everlytic 6 Jun 2024

Source: Africanbank CEO, Kennedy Bungane.

Banking

#AfricaMonth: Kennedy Bungane champions Africanbank's expansion

Katja Hamilton 31 May 2024

Source: Supplied. Dean Baker is the squad lead of BFSI from Infobip.

Banking

Banks must embrace next-generation solutions to satisfy data-driven demands

Dean Baker 23 Apr 2024

99c clients sweep awards at 10th Annual MMA South Africa Smarties

Marketing

99c clients sweep awards at 10th Annual MMA South Africa Smarties

Issued by Ninety9cents 18 Apr 2024

Image supplied. Yonder claimed the coveted title of Agency of the Year at the MMA Sa Smarties Awards last night

Marketing

Pep, Yonder and Flow Communications take top spots at MMA SA Smarties Awards

12 Apr 2024

Source: © PHD Media The MMA Smarties 2023 finalists have been announced

Marketing

MMA Smarties 2023 finalists announced

5 Apr 2024

The third and final Warc Rankings has been released. Source: YouTube.

Advertising

Warc Effective 100: The world's most effective campaigns and companies

25 Mar 2024

Meet the ambassadors and attend free seminars by industry leaders at Hostex 2024

Hospitality

Meet the ambassadors and attend free seminars by industry leaders at Hostex 2024

Issued by Hostex 2026 1 Mar 2024

The future of conversational chat channels in SA

CRM

The future of conversational chat channels in SA

Evan-Lee Courie 19 Feb 2024

Retail tech: what to expect in 2024

Technology

Retail tech: what to expect in 2024

Mike Smollan 7 Feb 2024

Stay on trend with every email you send

Marketing

Stay on trend with every email you send

Damian Hamp-Adams, Issued by Rocketseed 1 Feb 2024

The intersection of global challenges and PR evolution

PR & Communications

The intersection of global challenges and PR evolution

Michelle Cavé, Issued by Brandfundi 31 Jan 2024

Celeste Sirin, founder/CEO of Employer Branding Africa

Trends

#BizTrends2024: Transition of employer branding – reflection and forecasts

Celeste Sirin 29 Jan 2024

#BizTrends2024: Kirsty Bisset - 6 trends, besides AI, likely to shape marketing in 2024

Marketing

#BizTrends2024: Kirsty Bisset - 6 trends, besides AI, likely to shape marketing in 2024

Kirsty Bisset 22 Jan 2024

Is 2024 the year we unlock AInternal Communications?

PR & Communications

Is 2024 the year we unlock AInternal Communications?

Issued by icandi CQ 17 Jan 2024

Image supplied. Cherylann Sawyer, managing partner at Ogilvy Digital, examines the pivotal micro, macro, and mega-trends shaping advertising

Advertising

#BizTrends2024: Cherylann Sawyer - Charting the future of advertising and technology

Cherylann Sawyer 9 Jan 2024

A roadmap for marketing personalisation success

Digital

A roadmap for marketing personalisation success

Issued by Bluegrass Digital 16 Nov 2023

Hyper-personalisation can elevate CX through tailored engagement

CRM

Hyper-personalisation can elevate CX through tailored engagement

Boris Maric 9 Nov 2023

M-commerce is changing how retailers engage with its customers

E-commerce

M-commerce is changing how retailers engage with its customers

Evan-Lee Courie 23 Oct 2023

Local retailers must up their game or risk losing customers to 'fast fashion'

Retailers

Local retailers must up their game or risk losing customers to 'fast fashion'

Faheem Hoosen 29 Sep 2023

Source: © Flux Trends Flux Trends' second salon of the year will take a closer look at how and why the current democratic social contract is under threat

Events & Conferencing

Flux Trends 2nd salon of the year in Cape Town

21 Aug 2023

Image source: Robert Churchill –

Retail Marketing

Retailers, are you keeping up with the evolution of consumer behaviour?

Serena Ho and Faheem Hoosen 30 Jun 2023

Digital

The rise of digital marketing: Assessing the impact of AI and machine learning on advertising practices

Rirhandzu Shingwenyana 5 Jun 2023

Source © Premium Times The number of Nigerian customers choosing to engage and transact with brands online is increasing

Digital

More Nigerian customers engage and transact with brands online

Olatayo Ladipo-Ajai 5 May 2023

Personalisation is key to increasing hotel revenue in 2023

Hospitality

Personalisation is key to increasing hotel revenue in 2023

12 Apr 2023

Can your EVP drive work-life integration in 2023?

Management & Leadership

Can your EVP drive work-life integration in 2023?

Issued by icandi CQ 23 Mar 2023

#BizTrends: 6 global retail trends making their mark in FMCG

Trends

#BizTrends: 6 global retail trends making their mark in FMCG

Lauren Hartzenberg 10 Feb 2023

Trends every SME should look into in 2023

SMEs

Trends every SME should look into in 2023

Issued by SME South Africa 1 Feb 2023

Source: ©Andriy Popov -

Trends

Tech convergence a disruptive trend for retail in 2023

10 Jan 2023

#BizTrends2023: Top beauty and healthcare trends to watch in 2023 and beyond

Trends

#BizTrends2023: Top beauty and healthcare trends to watch in 2023 and beyond

Bertina Engelbrecht 9 Jan 2023

#BizTrends2023: Greater online retail expectations and a changing basket at checkout

Trends

#BizTrends2023: Greater online retail expectations and a changing basket at checkout

Frederik Zietsman 9 Jan 2023

Source: ©Olga Yastremska -

Retail Marketing

Hyper personalisation, enhanced CX pivotal to Black Friday e-commerce campaigns

Kabelo Ngwane 24 Nov 2022

Unlocking the power of hyper-personalisation to build more relevant banks

Banking

Unlocking the power of hyper-personalisation to build more relevant banks

Issued by Semaphore Communications 11 Aug 2022

Technology

Why retailers must turn to tech as stagflation bites

Ajay Lalu 24 Jun 2022

Co-creation will address the urgent need for digital transformation

4th Industrial Revolution

Co-creation will address the urgent need for digital transformation

Ria Pinto 8 Apr 2022

Banking

Programmable Banking kicks off

17 Mar 2022

#NewGenTrends in Marketing Conference 2022

Events & Conferencing

#NewGenTrends in Marketing Conference 2022

Issued by Lavello 9 Mar 2022

Email's not dead: The way you're using it is

PR & Communications

Email's not dead: The way you're using it is

Ross Sibbald 21 Feb 2022

Tourism & Travel

Africa's Travel & Tourism Summit programme now live

9 Sep 2021