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Shalom Mashiri
Experienced Front Office Manager with a demonstrated history of working in the hospitality industry. Skilled in Hospitality Management & Customer Service. Strong operations professional with a Hospitality Management Diploma focused in Hospitality Administration/Management from International Hotel School (American Hotel & Lodging Educational Institute.)
Show profile Hide profileThe St. James on Venice Luxury Boutique Guesthouse 4* | Front House Supervisor
Mar 2014 - January 2016
• Responsible to operate within the policies and procedures as set out by the hotel operating manual
• Oversee cash procedures on a daily basis and ensures adherence to hotel set out standards
• Conduct arrival and departure audits in all areas of the Front Office
• To train staff as & when necessary
• To competently handle any hotel relations issues within the front office department
• Updated room availability & rate information on 3rd Party sites ie: booking.com, hotels.com, safariow.co.za, & etc
• Ensure that housekeeping discrepancy reports are resolved
• Generate variance reports
• Fulfill any special requests and ensure special room assignments are completed for individual and group arrivals
Grange Gardens Hotel 3*|Front Office Supervisor
October 2017 - June 2019
• Responsible to operate within the policies and procedures as set out by the hotel operating manual
• Oversee cash procedures on a daily basis and ensures adherence to hotel set out standards
• Conduct arrival and departure audits in all areas of the Front Office
• To train staff as & when necessary
• To competently handle any hotel relations issues within the front office department
• Updated room availability & rate information on 3rd Party sites ie: booking.com, hotels.com, safariow.co.za, & etc
• Ensure that housekeeping discrepancy reports are resolved
• Managing the housekeeping team on a daily basis
• Generate variance reports
• Fulfill any special requests and ensure special room assignments are completed for individual and group arrivals.
The St. James on Venice Luxury Boutique Guesthouse 4* | Front House Supervisor
Mar 2014 - January 2016
• Responsible to operate within the policies and procedures as set out by the hotel operating manual
• Oversee cash procedures on a daily basis and ensures adherence to hotel set out standards
• Conduct arrival and departure audits in all areas of the Front Office
• To train staff as & when necessary
• To competently handle any hotel relations issues within the front office department
• Updated room availability & rate information on 3rd Party sites ie: booking.com, hotels.com, safariow.co.za, & etc
• Ensure that housekeeping discrepancy reports are resolved
• Generate variance reports
• Fulfill any special requests and ensure special room assignments are completed for individual and group arrivals
Grange Gardens Hotel 3*|Front Office Supervisor
October 2017 - June 2019
• Responsible to operate within the policies and procedures as set out by the hotel operating manual
• Oversee cash procedures on a daily basis and ensures adherence to hotel set out standards
• Conduct arrival and departure audits in all areas of the Front Office
• To train staff as & when necessary
• To competently handle any hotel relations issues within the front office department
• Updated room availability & rate information on 3rd Party sites ie: booking.com, hotels.com, safariow.co.za, & etc
• Ensure that housekeeping discrepancy reports are resolved
• Managing the housekeeping team on a daily basis
• Generate variance reports
• Fulfill any special requests and ensure special room assignments are completed for individual and group arrivals.
