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A seasoned professional with over 22 years of leadership experience in South Africa and the United Kingdom, having headed up various teams delivering marketing, acquisition sales, service, retention and upgrade work streams through multiple channels. A flexible, versatile and goal orientated team player who has a proven track record in driving customer growth, product attachment and sales through service in the PayTV, Telco and Financial Service industries.

Due to the varied nature of the roles that I have delivered in I have an excellent working knowledge with B2C, B2B and various face to face channels, including agencies, retail and door to door. Due to the different brands that I have delivered for I have a broad range of experience working across a wide variety of customer propositions and understand the key stakeholders and how to maximize performance.