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Coceka Sapolo
I am a 24 year old ambitious female who is prepared to achieve the desired goals of the Job description. I am a hard worker, self-motivated, goal oriented individual who is always looking for a challenge to enhance my skills and knowledge, I like to interact with other people and adapt easily to different kinds of environment. I have good communication skills, telephone skills. I have since developed my desire in the banking industry to empower more knowledge
Show profile Hide profileWORK EXPERIENCE
28 May 2018- December 2018 Client on boarding consultant Absa bank (KYC Department)
• Develop and maintain professional relationships with the enterprise and commercial bankers.
• Responds to communications from the bankers, team leaders and the team.
• Capture client information on the system when on boarding new clients.
• Answer all incoming calls with courtesy and ensure efficient resolution of all bankers' queries.
• Making amendments on client's business accounts.
• Changing of client signatories on business accounts.
• Changing of business addresses on the system.
• Registering clients for internet banking and notify me.
• Change the client branch code for the client to operate from one Absa branch to another.
• Create cheque accounts and maintain existing cheque account.
• Port client's savings accounts to cheque accounts
• Create credit cards and combi cards
• Ensure compliance to all FICA documentation before processing any instruction from the bankers.
December 2018-March 2019 Sales Consultant Absa Bank Bellville Voortrekker Road
• Doing FICA for new to bank clients.
• Ensuring positive relationships with the clients
• Selling retail banking product including student cheque accounts, transact accounts, Flexi accounts, insurances, investment and savings accounts.
July 2017-September 2017 Credit follow up clerk at Lewis Furniture
• Ensuring ongoing, positive relationship with customers.
• Opening accounts for qualifying customers.
• Calling clients to remind them about their due payment.
• Managing the debtor's books.
• Managing client profiles on the system.
• Communicating terms of payment.
• Explaining terms and conditions to clients.
SKILLS AND COMPETENCIES
• Time management
• Communication skills
• Office administration
• Service excellence
• Hard working
• Proactive
• Professional
• Telephonic skills
• Computing Skills (Microsoft word, Excel, PowerPoint)
• Flexible and Trustworthy
• Friendliness
• Decision Making
• Leadership and Supervision
REFERENCE
Name: MR Salie Martin
Designation: Regional Manager at Absa Bank KYC Department
Contact number: 0823032648
Name: Mr Hannes Bindermann
Designation: Branch Manager at Absa bank Bellville Voortrekker Road
Contact Number: 0824485608
Name: Mr Andrew Bailey (Manager)
Designation: Branch Manager at Lewis Stellenbosch
Contact Number: 0837258286
WORK EXPERIENCE
28 May 2018- December 2018 Client on boarding consultant Absa bank (KYC Department)
• Develop and maintain professional relationships with the enterprise and commercial bankers.
• Responds to communications from the bankers, team leaders and the team.
• Capture client information on the system when on boarding new clients.
• Answer all incoming calls with courtesy and ensure efficient resolution of all bankers' queries.
• Making amendments on client's business accounts.
• Changing of client signatories on business accounts.
• Changing of business addresses on the system.
• Registering clients for internet banking and notify me.
• Change the client branch code for the client to operate from one Absa branch to another.
• Create cheque accounts and maintain existing cheque account.
• Port client's savings accounts to cheque accounts
• Create credit cards and combi cards
• Ensure compliance to all FICA documentation before processing any instruction from the bankers.
December 2018-March 2019 Sales Consultant Absa Bank Bellville Voortrekker Road
• Doing FICA for new to bank clients.
• Ensuring positive relationships with the clients
• Selling retail banking product including student cheque accounts, transact accounts, Flexi accounts, insurances, investment and savings accounts.
July 2017-September 2017 Credit follow up clerk at Lewis Furniture
• Ensuring ongoing, positive relationship with customers.
• Opening accounts for qualifying customers.
• Calling clients to remind them about their due payment.
• Managing the debtor's books.
• Managing client profiles on the system.
• Communicating terms of payment.
• Explaining terms and conditions to clients.
SKILLS AND COMPETENCIES
• Time management
• Communication skills
• Office administration
• Service excellence
• Hard working
• Proactive
• Professional
• Telephonic skills
• Computing Skills (Microsoft word, Excel, PowerPoint)
• Flexible and Trustworthy
• Friendliness
• Decision Making
• Leadership and Supervision
REFERENCE
Name: MR Salie Martin
Designation: Regional Manager at Absa Bank KYC Department
Contact number: 0823032648
Name: Mr Hannes Bindermann
Designation: Branch Manager at Absa bank Bellville Voortrekker Road
Contact Number: 0824485608
Name: Mr Andrew Bailey (Manager)
Designation: Branch Manager at Lewis Stellenbosch
Contact Number: 0837258286
