Customer Complaints Mastery Program
Take your team from complaints burnout to feeling proud of their service performance!
Are you ready to rewrite the customer service playbook, turning irate customers into brand advocates?
Our Customer Complaints Mastery Program is a two-day intensive designed for professionals who want to handle complaints effectively and transform customer service into a strategic advantage.
With a focus on resolving conflicts with empathy and confidence, this program will elevate your team’s skills and inspire a customer-centric culture that enhances every interaction.
Click here to enrol
Date: 09 April 2025 to 10 April 2025
Time: 09:00 - 17:00
Venue: Online, Zoom Facilitated
Cost: R12,000 per person (excluding VAT)