General ManagerRemuneration: | market-related | Location: | Johannesburg, Langlaagte Paarlshoop | Education level: | Masters | Job level: | Management (Snr - Executive, 5+ yrs) | Travel requirement: | Occasional | Type: | Permanent | Reference: | #FP178 | Company: | Finding Personnel | Job title: General manager (sales) Area: Langlaagte, Johannesburg South Industry: Manufacturing Salary / CTC: Market-related (depending on current earnings, qualifications, and experience) Report to: CEO / board of directors Job summary: The general manager will oversee the overall operations of the manufacturing company, ensuring efficiency in production, team management, and market penetration. While industry-specific experience is not required, the candidate must have a strong background in managing teams within a manufacturing environment, with experience in both local and export markets. The role involves strategic leadership, operational management, and process optimisation. Key responsibilities: Team leadership and management: - Lead, mentor, and manage a team of sales representatives and cross-functional teams (production, logistics, etc.) to meet and exceed sales and operational targets.
- Conduct regular performance reviews, provide coaching, and support individual and team development.
- Foster a positive, high-performance culture across the organisation, encouraging collaboration and alignment with company goals.
- Use technical expertise to provide product knowledge and training to the sales team and other departments.
Sales strategy and planning: - Develop and implement sales strategies to drive growth in local and international markets.
- Collaborate with senior management to align sales strategies with overall company objectives.
- Monitor market trends, competitor activities, and customer feedback to refine sales tactics and increase market penetration.
- Manage export activities and implement strategies to expand into new markets, particularly in the SADC region.
Analytical and reporting: - Analyse sales data and operational performance to identify trends, opportunities, and areas for improvement.
- Prepare and present detailed sales and business performance reports to senior management and the board.
- Utilise CRM software and other tools to track sales and operational performance, ensuring accurate reporting.
Process implementation and optimisation: - Design and implement efficient sales and business processes to streamline operations and improve productivity.
- Ensure that all teams adhere to company policies, manufacturing standards, and safety regulations.
- Continuously review and improve processes to enhance customer satisfaction and operational excellence.
Customer relationship management: - Build and maintain strong relationships with key customers, partners, and stakeholders.
- Ensure excellent customer service delivery by resolving issues and complaints promptly and professionally.
Operational management: - Oversee day-to-day operations to ensure smooth production, logistics, and service delivery.
- Work closely with various departments to ensure business objectives and KPIs are met.
- Implement continuous improvement initiatives to enhance operational performance.
Financial oversight: - Collaborate with the finance department to manage budgets, monitor financial performance, and control costs.
- Prepare regular financial reports and forecasts to ensure profitability and alignment with strategic goals.
Strategic planning: - Develop and execute long-term strategic plans to achieve company objectives.
- Identify growth opportunities and new business ventures to expand market share.
- Stay informed on industry trends and market conditions to maintain a competitive edge.
Qualifications and experience: Education: - Bachelor’s degree in business, marketing, or a related field. An MBA or equivalent is a plus.
Experience: - Minimum of seven years of experience in sales management or a general management role within a manufacturing environment.
- Experience in managing local and export markets, particularly in the SADC region.
- Proven track record of meeting or exceeding sales targets.
- Experience in managing cross-functional teams and implementing business and sales processes.
Skills and competencies: - Strong leadership and team management skills, with the ability to manage and inspire multiple departments.
- Excellent analytical and problem-solving abilities, with experience in sales data analysis and reporting.
- Proficient in CRM software and other business tools.
- Ability to implement and refine processes for operational and sales efficiency.
- Strong interpersonal, communication, and negotiation skills.
- Financial acumen to manage budgets and ensure business profitability.
Personal attributes: - Results-oriented, proactive, and able to drive performance improvements.
- Strong decision-making and strategic thinking abilities.
- Adaptable and capable of managing change in a fast-paced environment.
Posted on 18 Sep 12:34, Closing date 17 Nov Or apply with your Biz CVCreate your CV once, and thereafter you can apply to this ad and future job ads easily. |
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